1.0My bloghttps://blog.goldenndloversea.com/blogadminhttps://blog.goldenndloversea.com/blog/author/adminService Excellence 101 (Synchronous e-learning) - My blogrich600338<blockquote class="wp-embedded-content" data-secret="zuHmyRlFWr"><a href="https://blog.goldenndloversea.com/blog/service-excellence-101-synchronous-e-learning">Service Excellence 101 (Synchronous e-learning)</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://blog.goldenndloversea.com/blog/service-excellence-101-synchronous-e-learning/embed#?secret=zuHmyRlFWr" width="600" height="338" title="“Service Excellence 101 (Synchronous e-learning)” — My blog" data-secret="zuHmyRlFWr" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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Service Excellence 101 (Synchronous e-learning) About This Course 1. Recognise the impact of one’s professional image and persona on the organisation.2. Project a professional image and persona in accordance with organisational guidelines.3. Demonstrate effective communication skills when interacting with customers at the workplace.4. Recognise the diverse range of customers and their needs and expectations5. Demonstrate...